Concurrent Sessions2019-05-03T02:36:59-04:00

Concurrent Sessions

Go to Day One Sessions        Go to Day Two Sessions

May 13th, 2019

A1: Boots On The Ground: A Unique Peer Support Model

2:15 p.m. to 3:15 p.m.

Stream:

Peer Support

Description:

The rate of suicide amongst first responders continues to escalate at an alarming rate. Although employer wellness programs are in place, they are underutilized due to concerns over confidentiality, social stigma and future career advancement which prevent first responders from using them.

Learn about the Boots On The Ground Clinically Supervised Program that reflects the voice of the customer and provides toll free 24/7 telephone support, a 2-team mobile response unit and advocates to navigate sometimes complicated or overwhelming medical and insurance process. A comprehensive wellness and self-care program to prevent compassion fatigue and vicarious trauma is provided to our volunteers with ASIST Suicide Prevention and CISM Peer Support Training.

Boots On The Ground is making a positive impact in the lives of our first responders.

Presenter:

Dave McLennan
Boots On The Ground

Bio:

Dave McLennan is the president and founder of Boots On The Ground Peer Support For First Responders. Dave is a retired Police officer who retired in 2017 after serving over 30 years with Peel Police Service.

A2: Case Management and Return to Work For First Responders

2:15 p.m. to 3:15 p.m.

Stream:

Mental Health and First Responders

Description:

A case management story on a successful return to work for a firefighter after an absence for PTSD. The unique approach of working and communicating with WSIB, the health care provider and the employee to facilitate a return to work will be shared. Thinking outside the box with a unique accommodation approach outside the fire service was implemented for the first time at the City or Barrie. Working together and focusing on the same goal, recovery and return to work has been a progression that the team hope will continue to evolve and grow within the fire services and the rest of the corporation. The employee will also share his perspective on what it meant to have this support and the outcome.

Presenters:

Agnes McLachlan and Kevin Christopher
City of Barrie

Bios:

Agnes McLachlan is a Wellness and Abilities Management Specialist and registered nurse working in Occupational Health in private and is know in the public sector.  Nominated and named one of Diversity Canada 2018 Innovators in Mental Health & Safety. 

Kevin Christopher works for Barrie Fire and Emergency Services. He has 24 years of service as a fire fighter and a training officer.

A3: Beyond Silence in Healthcare: Tools to Support Workplace Mental Health

2:15 p.m. to 3:15 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

This workshop will highlight evidence-based strategies to promote psychological health and safety among healthcare workers. The need for customized approaches in healthcare and best practices in workplace training, based on a decade of research with Ontario-based healthcare workers will be shared. Experiences of peer educator trainers and E-mental health initiatives will also be reviewed, with an opportunity to explore the relevance, features and impact of a new mobile app designed for small, under-resourced healthcare organizations.

Participants will be engaged in developing an individual and/or organizational plan to promote psychological health and safety in their own workplaces, and in a dialogue about applicability of the tools and resources in organizations both within and outside of healthcare.

Presenters:

Sandra Moll and Sheila Addanki
McMaster University

Bios:

Sandra Moll is an Occupational Therapist and Associate Professor at McMaster University. She is an educator, researcher and advocate for workplace mental health. Her primary program of research focuses on approaches to promoting early intervention and mental health support for healthcare workers.

Sheila Addanki is a PhD student at McMaster University who has completed Beyond Silence Training and is actively engaged in research regarding the effectiveness of the program and experiences of the peer educator trainers.

A4: Moving Beyond Prevention Plans: Mental Health Prevention for First Responders

2:15 p.m. to 3:15 p.m.

Stream:

Mental Health and First Responders

Description:

It has been two years since First Responder Organizations were asked to submit prevention plans to the Ministry of Labour. This session will look at the results of those plans and share self reported implementation outcomes based on a survey conducted by PSHSA. The session will share a case review of select prevention plans, highlight leading practices, systemic gaps and steps organizations can take to improve their implementation efforts, conduct program evaluations, and enhance their return to work processes.

Presenter:

Kim Slade
Public Services Health & Safety Association

Bio:

Kim Slade was responsible for designing and the development of the first responder PTSD Prevention resource site: www.firstrespondersfirst.ca. She is also the Co-Chair of the Public Safety Strategic Steering Committee and was a member of the technical committee for the Psychological Health and Safety Standard for Paramedic Organizations.

A5: More Resilient More Often

2:15 p.m. to 3:15 p.m.

Stream:

Mental Health and First Responders

Description:

Resilience is defined as being resourceful, flexible, emotional agile and having problem-solving abilities. While some resilience comes naturally, it can also be learned. During this session Darren will discuss his research and unique approach to resilience through his work with employees and in-depth work with university students. In this session participants will get a sneak peak at qualitative and quantitative data to come out form the Q-Life a 3-year project at Dalhousie. Including assessments used and the interventions such as worksheets, video content and types of journaling and logging that was successful. With this Darren will also show findings from his GRIT project with employees as he creates a deeper understanding of how to grow and sustain resilience for a flourishing life.

Presenter:

Darren Steeves
Vendura Wellness

Bio:

Darren Steeves is passionate about improving the resilience of our community. Darren is a professional Exercise Physiologist, with nearly 25 years consultation experience with corporations, top level executives, Olympic Medalists and World Champion athletes.

Darren has a weekly column on resilience in the Chronicle Herald and a new book “Stop Wishing It Was Friday”. Darren is an adjunct professor at Dalhousie and currently leading a three study in resilience.

May 14th, 2019

B1: Work Mental Health, Operational Stress Injuries & Building Resiliency

10:30 a.m. to 12:00 p.m.

Stream:

Mental Health and First Responders

Description:

This workshop will start by defining mental health; discussing mental health disabilities including presenteeism and absenteeism and the high recurrence of mental health disability and related reasons; Comorbid diagnoses and stressors within Operational Stressors Injuries (OSI) and other elements often overlooked including Moral Injury, Compassion Fatigue and Burnout – related signs and impact and coping; Barriers to care; Prevention continuum model; Disability Management and return to work for workers suffering from mental health conditions; and Building Resiliency Skills.

Presenter:

Dr. Katy Kamkar
Centre for Addiction and Mental Health

Bio:

Dr. Katy Kamkar, Ph.D., C. Psych., is a Clinical Psychologist at the Centre for Addiction and Mental Health (CAMH). She is an Assistant Professor within the Department of Psychiatry, University of Toronto. Dr. Kamkar is Director of Badge of Life Canada (BOLC), a peer-led national charitable organization for Police and Corrections/First Responders across Canada who are dealing with psychological injuries suffered in the line of duty.

Dr. Kamkar is Director of Operation Lifesaver Canada, focusing on the National Action Plan for Suicide Prevention on the railway. She is the Provincial Mental Health Advisor to St. John Ambulance Ontario’s Council.

B2: Examining the Workplace Stress Epidemic

10:30 a.m. to 12:00 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

There are 6 top stressors in the workplace that contribute to creating heightened stress levels for employees, but do we understand the serious impact that stress has on the psychological health and safety of our employees? Participants will learn how to identify major stressors, which include organizational change, bullying, high-demand vs. low control, and varying management style, and develop strategies to manage and reduce this stress in the workplace. This workshop will teach managers to build their own resilience and identify the role that they play in creating a culture and an environment that fosters good mental health of their staff.

Presenter:

Ann Vickery
CMHA York Region South Simcoe

Bio:

Ann Vickery is a skilled training professional with more than 25 years of experience in the field of training and development. She is a certified instructor in Mental health First Aid, Mental Health Works, and A.S.I.S.T.

Ann has designed a Workplace Wellness Program for Managers and Senior Executives for targeted industries, including First Responders, and the manufacturing, financial and healthcare sectors.

B3: Building Workplace Inclusion by Transforming Unconscious Bias

10:30 a.m. to 12:00 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

Everyone has bias. Left unchecked, unconscious or implicit bias can pose a significant barrier to creating the kind of work environment where all of us feel included and belong. Drawing from the fields of Diversity and Inclusion, Mindfulness and neuroscience, this interactive workshop will lead participants through a process of uncovering their ‘blank spots’ and intercepting bias as it happen in order to shift interpersonal dynamics toward equity and inclusion. The workshop will explore the impact of bias on our workplaces and engage participants in a critical conversation on the challenges and promises of this work.

Presenters:

Ilaneet Goren and Rima Dib
Harmony@Work

Bios:

Ilaneet Goren has been designing and delivering inclusive programs for 17 years. She is a certified mediator, experiential facilitator and Life Skills Coach trained in Mindfulness. As Director of Workplace Learning and Development at Harmony Movement, Ilaneet works with organizations in the voluntary, public and private sectors to address equity, diversity and human rights needs through training and organizational development. She is a registered social worker with a Master of Social Work from the University of Toronto.

Rima Dib is a highly engaging and effective facilitator and public speaker with over eight years of experience in adult education. At Harmony Movement, Rima has developed and delivered in-depth programs aimed at helping organizations and businesses achieve authentic changes in the workplace culture to reflect the diverse nature of their staff. As Executive Director of Students Crossing Borders, an international outreach organization, and as faculty member of Early Childhood Education at Seneca College, Rima has gained valuable experience connecting with a wide range of groups to determine their needs and deliver effective programs. Rima is also a highly sought after keynote speaker delivering thought-provoking and engaging presentations for post-secondary institutions, including the University of Toronto, Ryerson University, as well as Bukkyo University in Kyoto, Japan.

B4: Understanding and Fostering Resilience In Your Organization

11:00 a.m. to 12:30 p.m.

Stream:

Managing Stress for Managers

Description:

Scholars define resilience as the outcome of successful adaptation to adversity (Zutra, Hall, & Murray, 2010). More specifically, resilience is the ability to recover from challenges in a manner that leaves an individual or community more flexible and better able to meet future challenges. This session will outline the various components of resilience and invite participants to engage in a process of self-reflection in order to identify their unique strengths and vulnerabilities.

Resilience can also be viewed as a characteristic of communities and organizations. This session will also describe the core elements of organizational resilience and ways in which participants can work to enhance resilience in their own communities and organizations, including how we embed the practices and principles in our own work at Sun Life.

Presenter:

Dr. Sam Mikail
Sun Life Financial

Bio:

Dr. Sam Mikail serves as Senior Consultant, Mental Health at Sun Life Financial where he provides training, coaching and consultation internally and externally on mental health-related issues for the Central and Atlantic Regions. He is the current President of the Canadian Psychological Association and is an active clinician, researcher, consultant and educator of health professionals.

B5: Next Steps for First Responders

10:30 a.m. to 12:00 p.m.

Stream:

Mental Health and First Responders

Description:

Using the “firstrespondersfirst” material this workshop will take the participants through the many components of a mental health support program for first responders, beginning with the three categories of Prevention / Intervention /and Return to Work. Within each category there are programs which support the workers. I will present best practices and walk the participants through the supporting programs. To highlight the importance of these programs I will use personal experiences from my 30+ years as a Firefighter and Paramedic in Toronto and now as the Emergency Service Consultant for PSHSA which includes being a R2MR Instructor / PTSD Prevention Plan Instructor / Beyond Silence Instructor. During my recent contacts with Emergency Services senior staff have been asking for next steps. They have created their Prevention Plan and submitted it to the ministry, possibly integrating a training program like R2MR but are now wondering what to do next. My workshop brings back the basics of what can be implemented, allows participants to review what they have done and determine what can be done in the future.

Presenter:

Timothy Metcalfe
Public Service Health and Safety Association

Bio:

Timothy Metcalfe brings over thirty years of experience in the Ambulance and Fire Services. During this time Tim spent many years training in the fire service and college fire programs. This led to a specialization in the last ten years in Occupational Health and Safety and Infection Prevention and Control (IPAC) for Toronto Fire Services. Tim received the Queens Diamond Jubilee Medial in 2013 for his involvement in two WSIB research projects and achieved his CRSP accreditation

C1: Peer Support: The IAFF Roadmap to Development and Addressing the Needs of Professional Firefighters

1:00 p.m. to 2:00 p.m.

Stream:

Peer Support

Description:

This presentation will describe the IAFF path to the development of a Peer Support training program to address mental health concerns and the need for support for firefighters across North America.

Firefighters were suffering in silence functioning but not living and enjoying life. Absences were increasing, addiction issues were the hidden elephant in the room. Family structure married or living with a firefighter was unique.

There will be a review of the training program, delivery models, funding challenges, Peer Support Teams and next steps.

Presenters:

Dan Bonnar
Ajax Fire and Emergency Services

Hugh Doherty
Peer support: International Association of Fire Fighters

Bios:

Dan Bonnar has been  a firefighter for twenty years with the Ajax Fire and Emergency Services. During that period he has been the President of the firefighters union for 8 years and also sat as Chair of the WSIB committee for the Ontario Professional Firefighters Association representing all firefighters at the WSIB. Currently he also is a sitting member of the Prevention Council representing all Labour and giving direction and advice to the Chief Prevention Officer and the Minister of Labour in matters pertaining to Health and Safety.

Hugh Doherty is a 36 year member of the Toronto Fire Services and is presently an IAFF Peer support Instructor and a R2MR Master trainer for the Toronto Fire Service and has been involved in providing assistance to firefighters for over 30 years.

C2: The OPP’s Critical Incident Stress / Peer Support Team

1:00 p.m. to 2:00 p.m.

Stream:

Peer Support

Description:

Staff Sergeant Rick Foley is the Provincial Coordinator of the OPP’s Critical Incident Stress / Peer Support (CISR/PS) Team. The presentation will include an introduction the OPP’s Mental Health Strategy and the OPP’s Wellness Unit, which was created in 2014. The CISR/PS Team falls under the umbrella of the Wellness Unit and has been in existence for over 20 years. Topics will include a history of the team; recruiting of diverse team members (specialty positions, rank); selection process; training; standard operating procedures with a focus on the Suicide Intervention Protocol; access to internal and external resources; and team makeup with importance of supervision within the teams. Some statistics will also be shared to illustrate the uptake of the program over the last several years. The floor will then be opened up for questioning/discussion with the audience.

Presenter:

Rick Foley
Ontario Provincial Police

Bio:

Staff Sergeant Rick Foley is in his 19th year with the OPP. Rick has worked in a front-line capacity for 14 years at the Constable and Sergeant rank. He joined the CISR/PS team in 2007 as a part-time member. Rick has held previous rolls as both the East Region and North East Region CISR/PS Team Lead before being promoted to the Provincial CISR/PS Coordinator in the summer of 2017

C3: Resilient Together – Unified Peer Support for Emergency Services

1:00 p.m. to 2:00 p.m.

Stream:

Peer Support

Description:

Ottawa is at the forefront of a Peer Support evolution, being one of the only municipal Emergency Service in Canada working collaboratively on Peer Support. The coordinators of the paramedics, police and fire work proactively share resources, and learn from one another.

We will share how we are working to make our peers, our peer support teams and our coordinators more resilient.

Presenters:

Lorraine Downey
Ottawa Paramedic Service

Brent MacIntyre
Ottawa Police Service

Scott Patey
Ottawa Fire Service

Bios:

Lorraine Downey – Ottawa Paramedic Service – coordinator since 2014, paramedic x 13 years, co-chair First Responder Mental Health Collaboration

Brent MacIntyre has been a police officer for 21 years, in Niagara Regional Police Service and for the last 18 with the Ottawa Police Service. Throughout his career, Brent has worked in, Criminal Investigative, Emergency Operations and Patrol Services.  Since 2017  he has served as a Sergeant in charge of Peer Support within the Health Safety Lifestyles and Wellness Section. He assists members experiencing life challenges and implements concrete measurable responses for the organization wellness plan. Brent is a strong advocate for members’ personal mental health and believes that members are stronger when working in a team environment to overcome challenging circumstances.

Scott Patey has been a firefighter with Ottawa Fire Service for 18 years. He has served most of his career as a Water Rescue technician and current team lead/officer. He has been an advocate on issues such as workplace injuries, accommodations and human rights. Scott is a member of the OFS Peer Support team and sits on the Ottawa Fire Wellness and Fitness Initiative.

He promotes the value of a well rounded approach to wellness. Positive behavioral health, healthy nutrition, regular physical activity and being proactive with your physical and mental health needs.

C4: Anxiety and Mental Health in the Workplace and a Proactive Approach to Mental Health Study

1:00 p.m. to 2:00 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

Verizon Media (formerly Oath, the combination of Yahoo + AOL) has built powerful platforms for our brands to connect and inspire people to take action and make a meaningful difference. As a company built on inclusion, accessibility and understanding is more than just a slogan or trend for us, but a belief in dignity. It’s how we show respect for the basic human needs to be seen and heard, to be welcomed and included, and to enjoy equal access to the world we’re helping to create. We put these words into actions by investing in our employees, future leaders, and communities around the globe, and by inspiring our people, partners and audiences to join us.

In a recent study that we [Yahoo Canada] conducted in partnership with Abacus Data, almost half of Canadians (41%) say they struggle with anxiety, while anxiety disorders were once estimated to impact one in 10 Canadians (Public Health Agency of Canada), the nationwide poll of 1,500 Canadians indicates that anxiety is more common than previously believed, especially among young people and women; in fact, more than two-thirds (71%) of females aged 18-29 said they consider themselves someone who struggles with anxiety. We will review our findings from this study along with some of our internal programs that we have launched in Canada in response to these findings.

We will be discussing ways that we have embraced an open environment to foster a healthier workforce – mind, body and spirit. With examples from some of our approaches and programs such as our Employee Resource Groups (Prism, Neurodiversity etc), internal programs and employee benefits, we hope to provide some inspiration to other corporate organizations to embrace a proactive approach to mental health in Canada.

Presenters:

Hilary Hagerman, Yahoo LifeStyle Canada
Tori Floyd, Yahoo News Canada

Bios:

Hilary Hagerman is the managing editor of Yahoo Lifestyle Canada. She often explores the issues of mental health in the workplace, and recently headed a multi-week series about anxiety, with a focus on anxiety in the workplace.

Tori Floyd is a senior editor with Yahoo News Canada. She is also a co-lead for the Neurodiversity Employee Resource Group at Verizon Media in Toronto, through which she champions causes around mental health and neurological difference, with particular interest in depression and anxiety.

C5: Mental Health Works Curriculum (Closed Session)

1:00 p.m. to 2:00 p.m.

Stream:

Mental Health Works

Description:

This session is for current or prior MHW trainers. It will focus on changes that were made to the curriculum in 2018, and look towards the updates that will be made in 2020. It is an opportunity to identify as a collaborative best practices, emerging trends, and brainstorm on new offerings that could be added to the portfolio of services already on offer.

Presenters:

Jim Harris and Lawrence Blake
CMHA Ontario

Bios:

Jim Harris is the Director of Operations for the Canadian Mental Health Association, Ontario Division. In this role Jim is responsible for supporting Mental Health Works, CMHA Ontario’s national workplace program. Jim has worked in the mental health and addiction field for over 20 years. During this time he has been an active participant in service planning, design, and delivery at the provincial, regional and local level. In addition, Jim is a member of the Z1003, Psychological Health & Safety in the Workplace Technical Committee and a Certified Psychological Health & Safety Advisor.

Lawrence Blake currently manages the Canadian Mental Health Association Ontario’s nationwide workplace mental health program, Mental Health Works. As part of his role, he regularly liaises with regulators and governments in order to speak on and about mental health in the workplace. In addition to his role with CMHA, Lawrence has spent ten years in the Canadian Armed Forces in both Ontario and New Brunswick serving as an Infantry Officer, presently as Officer Commanding D Company, 48th Highlanders of Canada, a Primary Reserve Unit in Toronto.

D1: Family Focus – First Responders

2:30 p.m. to 3:30 p.m.

Stream:

Mental Health and First Responders

Description:

This presentation will outline what is known thus far about the impact of OSIs on first responders, work performance, and family members; and discuss specific strategies for employers, supervisors, and peers to provide support to their staff/colleagues and their families.

Presenters:

Dilnaz Garda, Kristal Jones, Dr. Vivien Lee
Toronto Beyond The Blue

Bios:

Dilnaz Garda & Kristal Jones created Toronto Beyond the Blue (TBTB), a charitable chapter of Canada Beyond the Blue that serves to support not only officers/civilian members of the Toronto Police Service but also their families. Dilnaz Garda hopes to normalize conversations around mental health after the loss of her brother to suicide – PC. Darius Garda.

Dr. Vivien Lee, C.Psych., is a psychologist and the Chief Clinician for WGM Psychology – Southern Ontario. Dr. Lee is experienced with trauma and operational stress injuries (OSI) that can develop in military veterans, first responders, and other public safety personnel. She is a clinical advisor for Toronto Beyond the Blue, Boots on the Ground (a telephone peer support line for first responders), and Wounded Warriors Canada.

D2: Assessing Workplace Wellness & Wellness Programs

2:30 p.m. to 3:30 p.m.

Stream:

Managing Stress for Managers

Description:

Employers are facing increasing pressure to evaluate and monitor the wellbeing of their staff, but this presents significant methodological challenges. Let’s say you’re a manager and you want to monitor the mental health and wellbeing of your employees (as required in the Standard for Psychological Health and Safety in the Workplace, for example), but how do you define and measure ‘wellness’? What data do you gather? And, perhaps most importantly, how do you know what you’re doing is (or isn’t) working?

Our presentation focuses on assessment, and is intended for anyone – in any field – who has an interest in monitoring the mental health and wellbeing of their employees. First, we talk about the importance of identifying and defining meaningful targets. Second, we draw on quantitative techniques to take the audience through the methodological issues of gathering data (i.e., through surveys, screening tools, administrative databases, etc.), evaluating and interpreting trends, and assessing the impact of interventions. Third, we talk about the role and use of qualitative research techniques in gathering rich descriptions to leverage and engage the lived experiences of employees. Finally, we discuss how to incorporate both quantitative and qualitative data in holistic, mixed methods evaluations of employee mental health.

Presenters:

Elizabeth Donnelly
University of Windsor

Justin Mausz
McMaster University

Bios:

Dr. Elizabeth Donnelly is an Associate Professor in the School of Social Work at the University of Windsor. She holds a PhD in Social Work from Florida State University, as well as a Master of Social Work and Master of Public Health from the University of Minnesota. Dr. Donnelly’s primary research interest is in workforce mental health issues in paramedicine. You can follow Dr. Donnelly on Twitter @EDonnellyPhD.

Justin Mausz is an Advanced Care Paramedic with Peel Regional Paramedic Services, and a PhD Candidate in the Department of Health Research Methods, Evidence, and Impact at McMaster University. Justin’s research uses mixed methods approaches, including rigorous qualitative research techniques, to explore the sociocultural issues of workplace mental health among paramedics. Follow Justin on Twitter @Prof_Dewey.

D3: Promoting Psychological health and Safety: Engaging Staff when Managing Change

2:30 p.m. to 3:30 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

Through organizational change, the mental health and wellbeing of staff and management is often impacted. As change is natural within an organization, it is imperative to have processes and procedures in place, in advance of change, to support psychological health and wellbeing. Following a period of significant organizational change at the Ontario Centre of Excellence for Child and Youth Mental Health, we heard from staff that more could be done to support them both during times of change and day to day. In response, a working group was struck to survey the current state of psychological health and wellbeing supports and develop a multi-year plan for moving forward.

This presentation will cover our journey to date and the staff engagement strategies used throughout the process.

Presenters:

Tracey MacLaurin and Evangeline Danseco
Ontario Centre of Excellence for Child and Youth Mental Health

Bios:

Tracey MacLaurin works at the Ontario Centre of Excellence for Child and Youth Mental Health. As Project Coordinator, she works with stakeholders, both internal and external to the Centre, to ensure that all voices are heard to improve mental health outcomes for children, youth and their families.

Evangeline Danseco, PhD, CE works at the Ontario Centre of Excellence for Child and Youth Mental Health. As Performance Measurement Coach, she collaborates with community-based agencies in Ontario to promote best practices in improving mental health outcomes for children, youth and their families.

D4: Navigating Your Disability Insurance Policy

2:30 p.m. to 3:30 p.m.

Stream:

Advancing Psychological Health and Safety

Description:

This session will look to provide employers and employees alike with the knowledge to decipher and identify the importance in disability contract wordings. We often find the description of disability benefits to be lengthy and onerous with an unclear description of what benefits and resources are available to those who are looking to make, have made and are currently on claim. We will identify some of the key differentiators in different policy wordings, what you need to look for in the policy, and why it is important. In addition, we will identify other various resources that are often included in a group insurance plan that can be utilized by management and employees to help those who are suffering from mental illness in the workplace.

Presenters:

Greg Hurley and Mark Adams
Gallagher Insurance

Bios:

Mark Adams graduated from the University of Western Ontario in 1990 with a BA in economics. Joining Stevenson and Hunt in 1996 as a consultant, Mark made partner in 2005. Since joining Stevenson & Hunt, Mark has obtained his Group Benefit Associate designation (GBA) and also his Retirement & Pension Associate designation (RPA) from Dalhousie University. Through the Gallagher acquisition in 2014 Mark continues to lead as a Vice President and Consultant. Mark is currently the lead consultant on multiple multifaceted organizations ranging from non-profit, for-profit, public, private and all sizes of establishments.

Greg Hurley graduated with distinction from the Honors Bachelor Business Administration program at Wilfrid Laurier University, Greg developed a comprehensive knowledge of the insurance industry majoring in Insurance/Finance. Prior to joining Gallagher, Greg worked at both a major insurance carrier in group retirement services and a major bank where he spent time in contract management and procurement. He is actively continuing his education having completed the Canadian Securities Course (CSC), Canadian Investment Funds Course (IIFC), Life License (LLQP), Group Benefit Associate (GBA) programs and sits on the Board of Directors for the CFO Leadership Council – Ontario Chapter. Greg is the lead consultant on a multitude of employer’s benefit program and his consulting experience spans jurisdictional borders, however he works predominantly in Southwestern Ontario.

D5: Stress Management Essentials for Managers

2:30 p.m. to 3:30 p.m.

Stream:

Managing Stress for Managers

Description:

Stress can have a detrimental effect on your health and well-being, as well as a negative impact on productivity. Learn to recognize signs and symptoms of stress as well as simple but effective tools and strategies to manage stress, get the work done, and take care of you.

Presenter:

Tammy Whelen
CMHA Peel Dufferin

Bio:

Tammy Whelen is no stranger to adversity. She faced a difficult battle with cancer at just 25, and has experienced firsthand the anguish of losing a loved one to drugs. Since that time Tammy has dedicated herself to helping others. Whether planning fundraisers, sharing her story, or motivating students, Tammy channels her energy and passion into creating a brighter future for those who may be fighting their own tough battles.

Today, in her role as Educator at Canadian Mental Health Association Peel Dufferin, Tammy is focusing her efforts on helping to spread the word about the mental health issues that affect so many Canadians from all walks of life. As a Certified ASIST Trainer (Applied Suicide Intervention Skills Training), certified safeTALK Trainer, and certified Mental Health First Aid Trainer, Tammy is determined to demystify mental illness and fight the stigma surrounding it. She understands that awareness is the key to finding solutions – not just for those struggling to live with mental illness, but for the families trying desperately to cope, as well as our society as a whole.

With a certification in Facilitation and Teaching Effectiveness and Adult Education, Tammy shares her knowledge and experience as an instructor at Humber College. Her personal experiences have taught Tammy that we each face our own challenges – big or small – every single day. She believes it is through understanding and acceptance that we can build a network of support for those in need.